Our Guarantee
With over 40 years of tradition and experience, Eros Group is established as a regional leader in the distribution and retailing of electronics and home appliances. We devotedly adhere to the highest possible standards of quality, reflected in the group’s ISO 9001:2008 Quality Management Systems certification. Our team of over 1000 employees is kept well motivated and updated through programs and incentives, and they are managed by professionals of the highest order.
We utilize the latest technologies and IT systems in all our process, from warehousing and transportation, to marketing and communications, which translates into superior productivity, reliability, quality and overall efficiency. Our impressive customer service track record is indisputable, and the range of quality products we offers continues to expand as we speak; Funai and Candy being two recent additions. Eros also displayed its social awareness and sense of responsibility as an advocate in the recent Safe Home electrical safety campaign.
Yet all of this is not what makes us the best at what we do.
At Eros Group we believe that our defining characteristic, that which sets us apart from the competition, that which makes us the best, is our irrepressible passion and unrelenting commitment to being the best. It drives all our endeavors, motivates our undertakings, and most importantly inspires our innovations.
Eros clients have enthused about the recently adopted ‘Digital Home’ concept, which offers them a distinctive and enjoyable shopping experience. Our customer service is the envy of all with the latest addition of the exceptionally unique and innovative ‘Service on Wheels’. We opened a new state-of-the-art 140,000 sq. ft. warehouse supported by an efficient delivery network and sophisticated inventory management and stock replenishment systems. These innovations underpin our leadership position, and they are a direct result of taking that extra step - of a constant insatiable search for perfection.
This passion and commitment is our guarantee for you.
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